Privacy Policy
MS & Consulting Co., Ltd. (hereinafter referred to as "the Company") is a company that contributes to society by conducting management consulting for the realization of a service-profit chain, originating from Mystery Shopping Research that clarifies the psychological changes of customers, recognizes the importance of properly handling personal information based on the idea that we are in a position to show a norm for the proper handling of information, we have established a personal information protection policy, and officers and employees are united in this and we will comply with it. We will do our utmost to protect personal information and personal rights and interests.
- 1. When acquiring personal information, we will identify the Purposes of Use of use as much as possible and acquire personal information only to the extent necessary to achieve that Purposes of Use.
- 2. If personal information is obtained directly from the person in writing, we will obtain personal information to the extent necessary after informing you of our company name, Chief Privacy Officer, contact information, and Purposes of Use of use.
- 3. Personal information shall be used within the Purposes of Use of use that we obtained the consent of the person. In addition, we will establish and implement the procedure to take necessary measures in order not to use it for Purposes of Use of use.
- 4. We will manage personal information held appropriately, and will not disclose or provide it to third parties without the consent of the person.
- 5. We will manage personal information held in accurate and up-to-date manner within the scope necessary according to the Purposes of Use of use, and strive to take reasonable safety measures, prevention, and correction against the risk of leakage, loss and damage of personal information.
- 6. When outsourcing the processing of personal information, we will oblige outsourcing companies by contracts, such as not providing a leak or provision to third parties, and implement appropriate management for outsourcing companies.
- 7. We will deal with complaints and provide consultations on personal information we hold by contacting our inquiry desk.
- 8. We will comply with laws and regulations regarding the handling of personal information, guidelines set by the country and other norms.
- 9. We will establish the personal information protection management system, review it regularly and continue to improve it.
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Enactment date: November 24, 2016
MS&Consulting Co.,Ltd.
Akinori Namiki, CEO - For inquiries regarding our Privacy Policy, please contact
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Personal Information Consultation Service, MS&Consulting Co.,Ltd.
Kodenmachoshinnihonbashi Bld., 4-9 Nihonbashikodenma, Chuo, Tokyo 103-0001 Japan
TEL : +81-3-5649-1185
e-mail :
Purposes of Use
Regarding the Purposes of Use of use of personal information obtained in a way other than in writing directly. We will use personal information obtained by our company directly other than in writing within the scope of the following Purposes of Uses.
・Target information
Personal information generated in the process of Mystery Shopping Research
Personal information obtained from external employment sites
Purposes of Use of use of personal information to be disclosed
Personal information for disclosure obtained by our company will be used within the scope of the following Purposes of Uses.
In addition, if there is a Purposes of Use of use that is not included in the scope of the following Purposes of Uses, if directly obtained, our company will use it after gaining the consent of the person about the Purposes of Use of use, and use it after making public our Purposes of Uses for using personal information the case of acquisition through other means.
・Purposes of Uses of use
For mystery shopping research
For our employment screening and communication
・Target information
Personal information related to monitor registrant of Mystery Shopping Research
Personal information related to sales operations to monitor management and remuneration payment
Personal information related to business partners for sales activities and management of sales representatives
Personal information related to employees and retirees for business partners' management
Personal information of recruitment applicants for employment and personnel management
For communication regarding selection and adoption judgment
Regarding the request about the disclosure of personal information
If the user requests our company to notify and disclose the Purposes of Use of use, correct, add or delete contents, suspension of use, suspension of use or deletion , and termination of provision to third parties (hereinafter referred to as "disclosure, etc."), we will conduct an in-house survey on personal information and respond without delay.
※However, depending on the content of the request, we may not be able to respond to the disclosure, etc. In that case, we will respond with the reason.
If you request for disclosure, etc., please request by mail according to the following procedure. If there are any deficiencies or insufficient information for the request, we may not be able to accept the request. In addition, regarding the disclosure of personal information or the request for notification of the Purposes of Use of use, a postage stamp of 800 yen will be charged as an administrative fee for each request.
Personal information obtained from the "Personal Information Disclosure Request Form" will only be used for response to inquiries and will not be used for any other Purposes of Use.
Request Procedures
Personal information disclosure request form
Please download the above file and fill in the required information.
Identification documents.
A copy of documents such as a driver's license, passport, health insurance card, that can verify the person's name and current address.
If the person who requests the disclosure is a legal agent or an agent delegated by the person, please enclose the following documents in addition to the documents outlined in the preceding paragraph.
In the case of a legal agent:
- Documents to verify the legal representative's right
For certificate of family register and parental authority, a copy of the health insurance card with a dependent family member is also acceptable. - Documents to verify that you are a legal agent
A copy of documents such as a driver's license, passport, health insurance card, that can verify the agent's name and current address.
- Power of attorney (attached documents such as personal information disclosure request form)
Please download the above file and fill in the required information. - Certificate of the identical person (issued within 3 months)
- Documents to confirm that the agent is the identical person
A copy of documents such as a driver's license, passport, health insurance card, that can verify the agent's name and current address.
For details on disclosure, please contact customer service for disclosure requests.
Contact information for inquiries and disclosure, etc. regarding personal information.
Authorized Organization
Name of authorized personal information protection organization and offer destination of complaints resolved
- Name of authorized personal information protection organization
- Offer destination of complaints resolved
- Address
- Telephone number
- Purposes of Use of Use
If you request for disclosure, please prepare the following documents and send them by acceptance-recorded mail.
Kodenmachoshinnihonbashi Bld.,
4-9 Nihonbashikodenma, Chuo,
Tokyo 103-0001 Japan
Administrative Manager, Business Management Headquarters
TEL: +81-3-5649-1185
Personal information protection complaints desk
Roppongi First Bld., 1-9-9 Roppongi,
Minato, Tokyo 106-0032 Japan
